Privacy policy

Privacy Policy
We at lnnuts.com, including all our affiliates and subsidiaries ("lnnuts.com", "we" or "us") are committed to protecting your privacy. Our goal is to provide you with a positive experience on our website www.lnnuts.com (the "Site") while keeping your personal information safe.

Your privacy is important to us. Please read this Privacy Policy to understand what information we may collect from you and how we use and protect your information. By accessing this website, you accept and agree to the practices, terms and conditions described in this Privacy Policy.

Information Covered by this Privacy Policy
Personal information. This means that any information that directly or indirectly identifies a specific natural person can be used alone or in combination with other information. Some examples of personal information include name, address, email address, phone number, any ID number or location data.

Summary information. Information may be aggregated and/or anonymized. When information is aggregated, it is combined with information from other customers and users. Aggregate information that contains personal information is considered personal information until it is anonymized.

Anonymous Information. When the information is anonymized, the information can no longer be attributed to a specific natural person without the use of additional information, such as how many users viewed videos or advertisements on a specific website, and this information cannot be used to identify you. Generally speaking, the usage data collected when you visit this website is aggregated and anonymous, so it does not personally identify you and is therefore not personal information.

Children's Personal Information. This website is not directed to, and does not knowingly collect personal information from, children under the age of 16 (16 years) or the equivalent minimum age in the relevant jurisdiction. If we are notified that we have collected personal information from a child under the age of 16, we will delete that personal information from our systems. If you believe we may have inadvertently collected personal information from or about a child under the age of 16, please contact us at lee@lnnuts.com

what information we collect
Your account information and customer support. You may provide us with information about you, which may include personal information, if you fill out a form on the website or register for an account or communicate with us by phone, email or social media accounts. This includes information you provide when registering on the website, requesting a coupon or extended warranty, registering or returning a product, subscribing to any of our services, searching for a product, placing an order on the website, participating in forums, or other social media features on the website , to participate in events, promotions or surveys, to attend training courses or other activities, to download firmware, software and applications, or to request support when you report a problem with the website or our products or otherwise. The personal information you provide to us may include your name, address, email address, telephone number and other contact information, as well as any other information that can be used to personally identify you. Please note that we may use third-party payment processors, such as Paypal, to assist in the secure processing of your personally identifiable payment information. The credit card information you provide is encrypted and transmitted directly to Paypal. We do not store your credit card information, nor do we control and are not responsible for Paypal or its collection or use of your information. You can learn more about how Paypal stores and uses your credit card information by visiting Paypal's Privacy Policy.

Equipment and technical information. When you visit this website, we automatically collect information, including:

Technical information, including the Internet Protocol ("IP") address used to connect your computer or other device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and language preferences .This information is usually provided by your web browser and we do not specifically request it;
Information about your visits to the Site, including the full Uniform Resource Locator ("URL") clickstream to, through, and from the Site (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages; videos watched; page interaction information (such as scrolling, clicks, and mouseovers); and methods used to navigate away from the page;
Equipment and technical information. Cookies (to learn more about cookies, visit www.allaboutcookies.org) are small text files sent to or accessed from your web browser or computer hard drive. A cookie typically contains the domain name (Internet location) from which the cookie originated, the cookie's "lifetime" (i.e. expiration time), and a randomly generated unique number or similar identifier. Cookies may also contain information about your computer, such as user settings, browsing history and activity while using the Services.

This website uses the following cookies:

Strictly necessary cookies, which are required for the website to function. For example, without them, you cannot register or log into the website.
Analytics/performance cookies that allow lnnuts.com to identify and count visitors, understand how visitors navigate the site, and improve the site.
What information we collect when you return to the site
Your account information and customer support. You may provide us with information about you, which may include personal information, if you fill out a form on the website or register for an account or communicate with us by phone, email or social media accounts. This includes information you provide when registering on the website, requesting a coupon or extended warranty, registering or returning a product, subscribing to any of our services, searching for a product, placing an order on the website, participating in forums, or other social media features on the website , to participate in events, promotions or surveys, to attend training courses or other activities, to download firmware, software and applications, or to request support when you report a problem with the website or our products or otherwise. The personal information you provide to us may include your name, address, email address, telephone number and other contact information, as well as any other information that can be used to personally identify you. Please note that we may use third-party payment processors, such as Paypal, to assist in the secure processing of your personally identifiable payment information. The credit card information you provide is encrypted and transmitted directly to Paypal. We do not store your credit card information, nor do we control and are not responsible for Paypal or its collection or use of your information. You can learn more about how Paypal stores and uses your credit card information by visiting Paypal's Privacy Policy.

Equipment and technical information. When you visit this website, we automatically collect information, including:

Technical information, including the Internet Protocol ("IP") address used to connect your computer or other device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and language preferences .This information is usually provided by your web browser and we do not specifically request it;
Information about your visits to the Site, including the full Uniform Resource Locator ("URL") clickstream to, through, and from the Site (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages; videos watched; page interaction information (such as scrolling, clicks, and mouseovers); and methods used to navigate away from the page;
Equipment and technical information. Cookies (to learn more about cookies, visit www.allaboutcookies.org) are small text files sent to or accessed from your web browser or computer hard drive. A cookie typically contains the domain name (Internet location) from which the cookie originated, the cookie's "lifetime" (i.e. expiration time), and a randomly generated unique number or similar identifier. Cookies may also contain information about your computer, such as user settings, browsing history and activity while using the Services.

This website uses the following cookies:

Strictly necessary cookies, which are required for the website to function. For example, without them, you cannot register or log into the website.
Analytics/performance cookies that allow lnnuts.com to identify and count visitors, understand how visitors navigate the site, and improve the site.
lnnuts.com uses functional cookies to recognize you when you return to the site.
com also uses analytics services such as Google Analytics to collect other information. Typically, analytics services do not identify individual users. Many analytics services allow you to opt out of data collection. For example, to learn more about Google Analytics practices and to opt out, visit www.google.com/settings/ads.
Information we receive from other sources. We work closely with third parties that provide services to us (for example, including business partners, subcontractors in technology, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies), and we may Receive information about you from them.

How We Use Information lnnuts.com uses functional cookies to identify you.
com also uses analytics services such as Google Analytics to collect other information. Typically, analytics services do not identify individual users. Many analytics services allow you to opt out of data collection. For example, to learn more about Google Analytics practices and to opt out, visit www.google.com/settings/ads.
Information we receive from other sources. We work closely with third parties that provide services to us (for example, including business partners, subcontractors in technology, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies), and we may Receive information about you from them.

How We Use Information

We use the information we collect for a number of purposes. These purposes will be consistent with the reason you provided the information to us or for a directly related purpose. The uses we make of such information are to:

• Set up an account for you on the Website;
• Facilitate your purchase and/or download of our Products;
• Authenticate use of your account or purchases and/or use of our Products;
• Register your product in our product database;
• Carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products, and services that you request from us;
• Assist you with customer support;
• Communicate about and administer participation in customer promotions and surveys;
• Provide the Products you request;
• Provide you with information about the products you use, such as new features, bug fixes, service downtimes or upgrades;
• Help us develop new products and improve current Products;
• Provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. We (or selected third parties) will contact you by electronic means only if you have opted-in to receive marketing information. “Opt-in” means that you have taken an affirmative action to receive information, such as by checking a box or clicking a button;
• Notify you about changes to the Website and Products and changes to our terms, conditions, and policies;
• Administer the Website and Products for internal operational purposes, including troubleshooting, data, and statistical analysis, testing, research and survey purposes;
• Improve the Website and to ensure that content is presented in the most effective manner for you and for your computer or device;
• Ensure the security of the Website;
• Monitor and regulate interactive features of the Website and our products that you choose to participate in, including online forums and chat rooms relating to our products;
• Help you navigate the Website;
• Help you access and use certain features of the Products remotely and to help you monitor and safeguard your home and home network;
• Provide you with information and recommendations about Internet and utility usage in your home;
• Measure or understand the effectiveness of advertising we serve to you and others who visit the Website and to deliver relevant personalized advertising to you and others;
• Determine which aspects of the Website and our products are most useful to you.

Why we use information
Where we process your personal information to provide products or services, we do so as necessary to comply with our contractual obligations to you and to maintain our relationship with you for our legitimate interests in providing the products and services , and protect our business. If you choose not to provide us with the personal information we need to provide you with products or services, we will not be able to. When you purchase and/or download a new product, we will only use your personal information for the purposes set out in this Privacy Policy and for any notices provided to you at the time of purchase or download.

We also use your personal information to protect our business (for example, to prevent fraud) or to comply with legal requirements to which we are subject (for example, tax or financial reporting requirements).

share information

Under no circumstances will we rent or sell your personal information to third parties for marketing purposes. We only share your personal information with third parties for marketing purposes if you have given us permission and in accordance with the Marketing section below. We share personal information in the following ways:

for data processing or storage purposes within lnnuts.com;
Within lnnuts.com, including our subsidiaries, affiliates and divisions, they may use your information for the purposes disclosed in this Privacy Policy;
With business partners, service providers authorized third-party agents or contractors to provide requested services or transactions, including processing orders, hosting websites, storing your information, providing email communications on our behalf, and providing customer support. For example, when shopping at the lnnuts.com website store, lnnuts.com uses a payment processor to verify your payment card information. Your payment card information is passed to the payment processor and lnnuts.com does not collect or store your payment card information. Payment processors are authorized to use this information only to verify your purchase and not for other purposes. We only provide these third parties with the minimum personal information necessary to complete or provide the requested service or transaction, and we do not permit third parties to use your personal information for purposes other than those disclosed to you;
To the extent reasonably necessary to negotiate with service providers, consultants or other third parties or to complete a merger, acquisition or sale of all or a portion of our assets. If lnnuts.com merges or acquires or is acquired by another entity, personal information will be transferred to the subsequent entity as a whole;
To comply with the law or legal process (such as responding to a subpoena or court order), comply with government reporting obligations and exercise our legal rights or defend against legal claims

To protect our or others' legal rights, such as protecting the lnnuts.com brand or investigating violations of the lnnuts.com Terms of Use, illegal, intellectual property infringement, misuse of the lnnuts.com website, fraud, or potential threats to personal safety.
In addition, we share aggregated, anonymous information, including usage data about our products, with third parties for a variety of purposes, including analyzing trends in home network and utility usage, showing third parties how their products work with products, and Improve your home network across the board. We have taken steps to ensure that this information cannot be linked back to you, and we require third parties to keep all shared information in an anonymous form.

Any third party with whom we share your personal information must maintain the confidentiality of the information and its use for any other purpose is prohibited. We will take all reasonable steps to ensure that these third parties adhere to the same privacy principles as we collect your personal information.

Before we use or share your personal information for any other purpose, we will ask for your consent, such as by emailing a reply, opting in to a box, or clicking to accept

 Marketing
You have the right to ask us not to process your Personal Information for marketing purposes. We will inform you (before collecting your Personal Information) if we intend to use your Personal Information for marketing purposes, or if we intend to disclose your Personal Information to any third party for marketing purposes.

We will always give you choices about your Personal Information. Some choices are presented upfront in the form of opt-in notices or acceptance boxes for marketing to you or sharing your Personal Information with third parties. You always have the choice to opt-out if you later change your mind. One form of opt-out is clicking the Unsubscribe link in a marketing email. This will take you off our marketing email list. Please note that these opt-in/opt-out choices do not apply to the receipt of mandatory website, service, or software communications, such as update or downtime information, or receipt of order or shipping confirmations on lnnuts.com website stores, which you may receive periodically as part of lnnuts.com performing its contract with you unless you cancel your service or order or terminate use of software in accordance with the applicable terms of use or license agreement.

If you do not wish to receive direct marketing material from us or a third party, in addition to following the “Unsubscribe” instructions in a marketing email, you can send us an email request at lee@lnnuts.com.

Where We Store Your Information
The data that we collect from you may be transferred to, and stored at, various locations globally, including the United States. It may also be processed by lnnuts.com staff or contractors operating outside your country of residence (including, if you are in Europe, outside of the EEA) who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details, and the provision of support services. We also use cloud-based applications and services to store and process your Personal Information, which may result in your Personal Information being stored outside your country of residence.

We will take such steps as are reasonable to make sure we and our service providers do not breach the privacy principles that govern our collection of your Personal Information and that your Personal Information is treated securely and in accordance with this privacy policy as well as applicable data protection laws. By providing your Personal Information to us, you fully understand that lnnuts.com will transfer, processing, and storage of Personal Information outside of the country where you reside or are a citizen.

Our Privacy Policy and our practices are designed to provide a globally consistent level of protection for Personal Information all over the world. This means we will still handle your information in the manner described in this Privacy Policy and in conformity with all applicable laws. This includes, where relevant, entering into EU standard contractual clauses (or equivalent measures) with the party outside the EEA available here

Accessing and Updating Your Personal Information
We need your help in keeping your Personal Information accurate and up to date, so please notify us of any changes to your Personal Information. You can access and update your Personal Information and communication preferences at any time in the following ways:

by clicking the “Unsubscribe” link in any email you receive from us;
by sending an email to lee@lnnuts.com. Please be sure to include your name, email address, and specific relevant information about the information you would like to change or the material that you no longer wish to receive; or
for the Website, by signing in to your online account located at the URL provided when you signed up for the website.
We will honor your request to:

correct your data if it is inaccurate or incomplete;
transfer Personal Information you have provided to us to a third party if we are processing that data on either on the basis of your consent or to perform a contract with you;
delete your Personal Information, unless we are required to retain it by law or to establish, exercise, or defend legal claims; and/or
provide you with a copy of your Personal Information held on our current records. If you are outside the EEA, we may make a reasonable charge if records must be accessed from backed up or archived records.
If you are resident in the EEA, you also have the right to:

withdraw your consent to our processing of your Personal Information at any time after you have consented, including opting-out of receiving marketing materials. The easiest way to do this is by clicking the “Unsubscribe” link in any email you receive from us;
restrict our processing of your Personal Information where you believe such data to be inaccurate, our processing is unlawful, or that we no longer need to process such data for a particular purpose (unless we are not able to delete the data due to a legal or other obligation or because you do not wish for us to delete it); and/or
object to such processing on grounds relating to your particular situation, where the legal justification for our processing of your Personal Information is our legitimate interest. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data to establish, exercise, or defend legal claims.
You can make a request to exercise any of these rights in relation to your Personal Information by sending the request by email to lee@lnnuts.com

We will respond to your request promptly upon receipt. If you are in the EEA, this will be within one month of receipt, or, if further time is required, we will inform you of this and the reason for the delay. We may ask you to verify your identity before we can act on your request. If your Personal Information has been disclosed to a third party in accordance with this Privacy Policy, we will take reasonable steps to notify the third party of any updated information you provide to us.

If you are in the EEA, you also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. Please click here for a list of contact details for the EEA data protection authorities.

Retention of Personal Information

We will only retain your Personal Information to fulfill the purposes for which it was collected, as required for legitimate business purposes as described in this Privacy Policy, or otherwise permitted by law. When we no longer need to use Personal Information, we will remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it.

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Security

We strive to maintain appropriate administrative, technical, and physical safeguards designed to protect the information collected by the Website. Unfortunately, the transmission of information via the Internet is not 100% secure.

It is important to note that if you use a computer or device that can be accessed by others, other people may be able to access unencrypted Personal Information. If you do not want your information to be available to others, exercise caution when using public computers or devices or when using any computer or device to which users unauthorized by you may have access.

We recommend that you take every precaution in protecting your Personal Information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser. You should also be aware that names that you give your Wi-Fi-enabled devices, home networks, and services (also known as “friendly names”) may be detectable by others outside your home, so you should not use Personal Information as part of your friendly names.

Third-Party and Social Media Linked Sites
The Website and online services may contain links to websites or online services operated by third parties. Once you leave the Website, your activities are governed by the terms of use and privacy policies of third-party websites and online services. lnnuts.com is not responsible for the privacy practices or the content of these websites and online services, and we encourage you to carefully read the terms of use and privacy policies of any website and online service you visit.

The Website may contain social media features, such as Facebook “Like” buttons. These features may collect information about your device’s IP address, set cookies to facilitate interaction with social media features or link you to a social media website where you may post Personal Information, and collect information from your social media account (such as Facebook, Twitter, Instagram, etc.) you use to login in the Website, such as your name, birth date, picture, and other details you may have associated with the social media account. All interactions with social media features are governed by the privacy policy of the social media company providing the feature.

Updates to this Privacy Policy
We may update this Privacy Policy from time to time, so please review it frequently. If we change our Privacy Policy, we will post the revised version here, with an updated revision date.

How to Contact Us
Should you have any privacy-related questions or comments related to this Privacy Policy, please contact us at lee@lnnuts.com

If you have complaints or concerns about this Privacy Policy, please contact us at the above email. We treat all complaints about a breach of privacy laws seriously. Someone from lnnuts.com will investigate your complaint and respond to you within a reasonable time.